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What is the My Porsche app?

The My Porsche app (Apple App Store/Google Play Store) is the digital gateway for your Porsche experience. It allows you to easily interact with your Porsche and provides you with all the important information about your car and the Porsche brand. My Porsche is available for all models.

The My Porsche app offers the following functions:

View vehicle status and information such as current battery status/fuel level and remaining range and charge time, mileage, tire pressures and trip data from previous trips.Remotely control your Porsche You can control certain functions remotely, like precool/heat, locking and unlocking as well as setting location alarms or speed alarms.Set navigation You can plan your routes remotely thanks to features like being able to save destinations as favorites, sending destinations to your car, help finding charging stations and also a route planner that includes charging stops.Manage charging You can manage and control car charging with features like the Charging Timer as well as authentication at public charging stations. With the Porsche Charging Service you can view information about charging stations as well as prices and your charging history.Receive service and safety notifications Arrange a service appointment online or receive important information about workshop appointments, operating instructions and also report any breakdowns.Discover Porsche The app also allows you to receive exclusive information about Porsche.

Please note that the range of features of the app may differ depending on the model, model year and country availability. Check the Porsche Connect Store for more details and prices specific to your vehicle.

A description of how to connect the My Porsche app to your car – to use remote services, for example – can be found here.

Download and requirements for optimal use

You can download the My Porsche app from the Apple App Store or Google Play Store, depending on your mobile device.

To enjoy the full functionality of the My Porsche app, please make sure you have:

A smartphone running the latest operating system for optimal performance.Stable mobile network reception to enable connectivity and real-time updates.A registered Porsche ID.Activated Porsche Connect Services to access all connected features.

Frequently Asked Questions

You can change the language either in your smartphone’s settings for the My Porsche app or by adjusting the general language settings of your smartphone.

Make sure push notifications are enabled for the My Porsche app in your phone's settingsMake sure your phone has a stable internet connection

To ensure that the My Porsche app functions seamlessly, please make sure you have a stable internet connection, and update the app to the latest version.

You can also request help in the app. By shaking your phone, you can call up the Report a bug function and send your feedback directly to our Customer Service team. Please note, you need to be logged into the My Porsche app to use the function.

To report a bug

Shake your phone while you are on the screen with the issue. A support form will appear on screen. Type in the description of the issue – please be as detailed as possible, adding information about the frequency of the issue and the first time the issue occurred. A screenshot of the last page is automatically added as an attachment, which you can view by clicking the picture icon. For us to better understand how the issue occurred, previous screenshots will also be sent. To review these screenshots, click Edit list. You can then also remove screenshots by clicking the trash can icon. Additionally, you have the option to create a screen recording. Or you can take additional screenshots yourself or select screenshots you have already taken from your photo gallery. To send your feedback, click the red Send icon on the top right-hand corner of the form.

Your reported bug will then be reviewed, and we will get in touch with you regarding the resolution or to ask further questions.

The Good to Know app is integrated into the My Porsche app, and you can find the Owner's Manual for your registered vehicle there – if it is available digitally. You also have access to Owner's Manuals for various Porsche models via the Good to Know – Owner’s Manual website.

Need further help?

If you require further guidance, we can assist you in finding the right solution.

Digital Porsche Owner Manuals

Porsche Manuals

In our user manuals, you will find detailed step-by-step descriptions for all functions of your vehicle.

Online Owner Manual​s