Open the My Porsche app (Apple App Store/Google Play Store) on your phone (login required). If you have more than one car, tap the arrow next to your car’s name and select the correct one.Tap Vehicle Details below your car’s name.Tap Request Appointment.Select your Porsche Center. Your preferred Porsche Center is preselected. You can select a different Porsche Center by tapping Change Porsche Center*.Enter the current mileage. If your car has Smart Services enabled, this will fill in automatically.Select the services you want performed on your car. The available services may vary by Porsche Center.Tap on Transportation option to select your preferred method of transportation. The available transportation options, including courtesy shuttles and loaner cars, will vary by Porsche Center. Tap Service Advisor to select your preferred service advisor, or select No Preference to be matched with the first available advisor.
Select your preferred appointment time request and tap Continue.
Review the appointment summary and tap Request service appointment to send your request to the Porsche Center.
You will receive an email and an inbox message in the My Porsche app with your request details.
Afterwards a Service Advisor from your Porsche Center will contact you to arrange and confirm the details of your request.
*If you find the location is inaccurate when searching for a nearby Porsche Center, you can do the following:
Ensure location services are enabled for the My Porsche app in your phone’s settingsCheck if your phone's general location services are turned onConfirm your Porsche ID and account details are updated If the area has weak GPS/data connectivity, accuracy may be affected
