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Product Information

Table of Content

  1. Who can I contact if I have any questions about products?
  2. Who can I contact if I have any questions about the availability of products?
  3. How are prices determined in the online shop?
  4. Where can I find information about vehicle compatibility?
  5. When will my product be available again?
  6. How does the back-in-stock email notification work?

Who can I contact if I have any questions about products?

All product details can be located on the relevant product detail page which contains relevant information in our online shop. If you would like more information about a product, please contact Porsche Shop Support.

Who can I contact if I have any questions about the availability of products?

Availability is shown on the product detail page. If an item is out of stock, you may sign up for a“Notify me”email alert. For further questions, contact Porsche Shop Support.

How are prices determined in the online shop?

All prices are shown in USD and do not include sales tax. Sales will be added at check out.

Where can I find information about vehicle compatibility?

In the “Vehicle Accessories” section, you can use our filter function to display only products that fit your vehicle. For some products, you can also select your model and version before adding them to the shopping cart. This is how we ensure that you get exactly the right article for your vehicle.

When will my product be available again?

We do everything we can to make products available again quickly, but it is possible that a desired product is no longer available or will not be restocked. You can sign up to receive an email notification if the product becomes available again. Simply click "Notify me" on the product page and enter your email address.

How does the back-in-stock email notification work?

Our back-in-stock email notifies you as soon as a previously out-of-stock product becomes available again. To activate the notification option, simply click "Notify me" on the product page and enter your email address. This helps you to easily keep track of your desired product's availability.

Do you have any questions about our products or your order?

Send your request or concern to us by email: shop@porsche.us

By telephone

National: 1-800-PORSCHE

International: +1-800-PORSCHE

Monday to Friday: 8 am - 10 pm

Saturday: 8 am - 8 pm

For inquiries related to Porsche Design, Porsche Timepieces, Porsche Lifestyle, or Porsche Museum products, please contact:

By Email customerservice@porsche-design.com

By Telephone National: 1-800-521-5152

Availability Monday to Friday: 7:30 AM – 4:00 PM (PST)

Saturday and Sunday: Closed

Woman in an orange sweater leaning against a blue Porsche while using a smartphone, with a lake and mountains in the background.
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