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Why is my Porsche not charging at the desired charging power?

Follow these guidelines to help ensure a smooth charging process for your Porsche.

Table of Contents

  1. State of Charge
  2. Infrastructure
  3. Powershare
  4. Battery temperature
  5. Other topics about the Charging Process

State of Charge

With increasing State of Charge (SoC), the battery management system limits the input power to avoid damages in your cell. Peak power can be achieved with low SoCs of around 10%. Hence, the ideal charging session is a curve, not a bar.

Infrastructure

Make sure you choose charging sites with peak power >320kW (Macan Electric: 270kW).

On the map in the Porsche Communication Management (PCM) infotainment system and My Porsche app you can find the required information on every charging point:

In your car’s PCM:

Tap Navigation.Tap the magnifying lens icon.Tap the charging station icon.

Nearby charging stations will be displayed on a charging map.

In the My Porsche app:

Open the My Porsche app.Go to Map.Type in the destination you want to go to or charge at and select the relevant one.On the map view click Show charging stations at the top of the page.Charging stations nearby will be displayed. Select a charging station by tapping on the relevant icon on the map.

When the charging station address is displayed you can click on it to get more details. You can also send the destination to your car by clicking the corresponding button.

Powershare

In many cases, chargers split their peak power as soon as more than one car starts charging at the same time. If possible, keep as much distance as possible between you and other vehicles in a charging park to avoid having to share peak power with others.

Battery temperature

Your car monitors the temperature of your high-voltage battery constantly. If the battery is too cold or gets too hot then charging power will be limited by the battery management system of your car in order to avoid damage to the battery cells. You can find the actual and ideal battery temperature in the combi-cluster of your car.

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