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What is a secondary user and how can I add it for my Porsche?

As the owner (main user) of a Porsche, you can enable other persons – e.g., family members – as secondary users (additional drivers) for your car and its Connect services. Each secondary user then gets their own Porsche ID and can configure the services according to their personal preferences.

Table of Content

  1. What functions are available to a secondary user? 
  2. How can I add a secondary user?
  3. How can I remove a secondary user? 

What functions are available to a secondary user? 

Secondary users are able to use and personalise all Connect Services activated by the main user, including Remote Services and Car Security, via My Porsche.

Porsche Connect Services extend capabilities to secondary users, offering features like music streaming services or Navigation Plus with real-time traffic information and map updates. Remote Services allow you, for example, to remotely check vehicle data. Other features include being able to lock or unlock your car, control the precooling/heating functions as well as determine your location. Secondary users can also save their personal preferences, such as a favourite radio channels.

Please note that the availability of these services depends on the model, model year and country.

There are certain functionalities that are available only to main users, not secondary users. These are:

Purchasing services Viewing the payment data of the main user Using the Porsche Charging Service Restricting functionalities Granting or prohibiting Remote Service usage Being able to see the main user’s messages Changing security-relevant details Viewing the activation certificate or security questions for Porsche Car Security

How can I add a secondary user?

The main user can add up to five secondary users for one car. First name, last name, email address and a valid mobile phone number must be provided for a new secondary user. Before adding secondary users, you will need to log in to the car as the main user.

Step 1: Main user 

My Porsche app

Open the My Porsche app (Apple App Store/Google Play Store) (login required) Tap on the Garage icon in the top right-hand corner Tap on your carTap Add/manage secondary userTap Add secondary user and follow the instructions

My Porsche Web

Log in to My Porsche in your browser Click on the person icon in the top right-hand corner of the screen Click on Profile SettingsClick on Secondary userClick Add secondary user and follow the instructions

Image showing secondary user section in My Porsche app

Step 2: Secondary user 

Once you have been added as a secondary user, you will receive an email. Click the link Activate your Porsche account.Next, click Request confirmation code. The code will be sent by text message to the mobile phone number provided by the main user. Please note: if the text message code has been requested several times only the latest text message code is valid. The text message code is valid for 12 hoursEnter the received codeSet your password and click Save password

For some models, you will need to define a security code for the car as a final step. Once the secondary user has completed this process, the main user is informed by email and notification in My Porsche of the final step.

Step 3: Main user 

Click the link Activate secondary user (this is only relevant if a security code was defined by the secondary user).  

How can I remove a secondary user? 

As a main user you can remove previously added secondary users. 

My Porsche app

Open the My Porsche app (Apple App Store/Google Play Store) (login required) Tap on the Garage icon in the top right-hand corner Tap on your carTap Add/manage secondary userClick on the rubbish bin icon next to the secondary user’s name to remove the secondary user and then confirm your deletion request

My Porsche web

Log in to My Porsche in your browser Click on the person icon in the top right-hand corner of the screen Click on Profile SettingsClick on Secondary userClick on the rubbish bin icon next to the secondary user’s name to remove the secondary user and then confirm your deletion request

Consumption and emissions

Taycan 4S Sport Turismo (WLTP): Electrical consumption combined: 21.8 – 18.5 kWh/100 km; CO₂ emissions combined: 0 g/km; CO₂ class: A; Status 06/2024

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