You are currently viewing content for the location:
Great Britain / English
Porsche Connect Services offer a variety of intelligent features that make your daily life easier. Benefit from real-time traffic updates, map updates, Porsche Voice Pilot, Trip Control, and many other functionalities. The availability of these services can differ based on your car's model, model year, and location. To see which Porsche Connect Services are available for your car, visit the Porsche Connect Store.
Find instructions below on how to register and activate your Porsche Connect Services.
Two weeks before your car is delivered, you receive an email inviting you to create your Porsche ID and activate the Connect Services. Click the Continue to activation link in the email and follow the instructions to help guide you through the process. Here are some important hints before you start with the registration & activation:
To use Porsche Connect services in your Porsche you need to link your Porsche ID to your car. Please refer to How can I link my Porsche ID with my car?.
You will find all your activated services in the Porsche Communication Management (PCM) after the next restart of your car (if your car is connected to the internet). Please note that you first have to log in with your Porsche ID in order to be able to use all services. Without a login only a restricted set of Porsche Connect functions are available (e.g., navigation, but no remote control for example).
If you have a plug-in hybrid model or fully electric model, you can book the Porsche Charging Service after successful My Porsche registration. You can find out more here.
If you wish to use the Data Pass (availability depends on model and model year), please register on the mobile data provider's website to activate it. For more information, please read the article on What is the Data Pass?.
Check your email spam folder. If the email still can’t be found, contact your Porsche Centre or our Customer Service (details below).
Please contact our Customer Service (details below) or your local Porsche Centre. They can then send you a new invitation email.
Check whether the SMS is sent to the correct phone number – see last four digits of the used phone number that are shown. If it is the correct number, you can request the code again. If the number is not correct, please get in touch with your Porsche Centre or our Customer Service (details below) who can help you change the number.
We recommend that you register as soon as possible to make sure that the Connect services are ready to use when you take delivery of your vehicle.
If you own a plug-in hybrid or a fully electric model and would like to use the Porsche Charging Service, we also recommend that you register as soon as possible so that you can then book it in My Porsche. You can find more information about the service here. Please be aware, that the delivery of your charging card will take up to 10 days after activation of the Porsche Charging service.
You can also use the Track your Dream service (available in selected countries) which allows you to track your ordered Porsche from the moment it is created to the moment it is delivered to you.
Also, please note that the link in the email is only valid for 14 days.
Try copying the link from the email and pasting it into the URL field of your browser. Check whether the email is older than 14 days. If so, please contact our Customer Service (details below) or your Porsche Centre to request a new email invitation.
Yes, you can register anytime on My Porsche and get your personal Porsche ID to discover the digital world of Porsche.
Personal data must be recorded and processed for using some Porsche Connect services. It is very important to us that you know exactly and can even decide yourself which data will be collected and processed for which purpose and exactly how this will be done. You will find information about this in our Privacy policy. The current version of the data privacy policy is always available from My Porsche.
To enable us to support you even better through our partner network, please give your consent during registration so that we can exchange data with the Porsche partner you have selected. You can revoke your consent for using your data at any time by e-mail.
If your country is not listed here, please contact your Porsche Centre. Please bear in mind that this can reduce the number of Porsche Connect functions that are available and you may no longer be able to use some services.
