How can I add and manage my vehicles in My Porsche?

My Porsche is available to drivers of all Porsche models, from classic to all-electric cars.

Table of Content

Adding vehicles
Deleting vehicles
What should I do if my car has disappeared in the My Porsche account?

Once you’ve added your car to your Porsche ID profile, you can then use the range of Porsche Connect services (such as Remote Services or online navigation) to their full extent. You will also be able to control Connect Services (e.g., like precool/heat or sending routes to your car) via the My Porsche app.

Other benefits include access to car data like its mileage, viewing scheduled maintenance appointments and managing the charging process for all-electric cars. It requires a valid Porsche Connect or Connect Care contract (depending on the model), which can be obtained at the Porsche Connect Store. Porsche Connect services are generally available for at least three years for new cars (please note that there are model and country-specific differences).

Adding vehicles

There are two ways to add a car to your Porsche ID profile.

You can have your car added to your Porsche ID Profile by a Porsche Centre. To do this, make an appointment with a Porsche Centre of your choice and bring your personal ID document (such as driving licence or passport) and your car’s registration certificate with you to the appointment. You will then receive an e-mail that will guide you through the necessary steps.

You will need the following information to add your car to your Porsche ID Profile:

Your car's VIN (vehicle identification number). This number can be found in the vehicle registration certificate or in your car

Proof of identity, such as a personal ID document (e.g., your passport or driver’s licence)

Proof of ownership for your car, such as the vehicle registration certificate

To add a leased or company car, you will also need power of attorney from your leasing company or your employer/business.

You can add a car via the My Porsche app (Apple App Store/Google Play Store): Home screen > Add vehicle > add your VIN. If you already have a car in your app, tap the Garage Icon in the top right-hand corner of the homepage > Add vehicle > Enter VIN.

After clicking Add vehicle, follow the instructions, which will also include a request to upload the documents mentioned above. In the My Porsche app, you can also use the camera function to take photos of your documents.

In order to process your request quickly, please make sure that any documents provided are complete and legible.

Once your request has been checked and approved you will receive an email. The email contains a link which, when clicked, will allow you to complete the process. Please note that the link will only be valid for 14 days.

Deleting vehicles

If you sell your Porsche, you will need to delete the car from your Porsche ID profile. Deleting the car from the account will ensure that all active contracts and any existing subscriptions are cancelled, as well making sure that any automatic renewals are stopped.

Open the My Porsche app (Apple App Store/Google Play Store) (login required)

Tap on the Garage icon in the top right-hand corner

Tap on the relevant car

Tap on Remove vehicle

Select the checkbox to confirm that you understand the consequences of deleting the car from your account and then tap Delete vehicle permanently

What should I do if my car has disappeared in the My Porsche account?

Occasionally, after a service or workshop visit to a different Porsche Centre than usual, your car may be disconnected from your Porsche ID profile. In this case, please contact your Porsche Centre, which can help you to link your car to your account again. In all other cases, add the car back to your account as described above, supplying the required documents.

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