Where can I find my Porsche Connect invoices?

You can view and download your invoices for Connect services in My Porsche.

Click on the person icon in the top right-hand corner of the screen

Click Connect Store

Open the relevant order by clicking the button See details

To download your Porsche Connect invoice as a PDF file click on the button download invoice

As soon as a new invoice is available, you will receive a notification in My Porsche and via email. The notification allows you to download the invoice directly by clicking on the attachment.

Note: Invoices for the Porsche Charging Service are also accessible in the Messages area of the My Porsche web portal. For further details please see Where can I find the charging invoices for my Porsche?

What should I do if I’m missing a Porsche invoice?

Invoices are only generated for paid services, not for Porsche Connect services that are free, such as orders for inclusive periods.

Invoices will be created only after successful activation of a paid service. If activation is delayed, invoicing will also be delayed. The reason for the delay of an activation can be, for example, a missing mobile connection.

If you can’t find your invoice, please:

Check whether the invoice is in your email spam folder.

Check your messages in My Porsche for notifications regarding invoices. Go to Profile Settings and then click Messages.

Check if the payment methods in your My Porsche account are valid.

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Where can I find the charging invoices for my Porsche?

How to change your billing address in My Porsche

Payment options for Porsche Connect and Charging Services

How to manage your Porsche Connect contracts

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