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How can I change my personal data in My Porsche?

You can update your personal data, such as your email address and phone number, in your Porsche ID profile on the My Porsche web portal or in the My Porsche app.

This article applies to all models

Table of Contents

  1. My Porsche app
  2. My Porsche web
  3. Additional Information

My Porsche app

Open the My Porsche app on your smartphone Go to Account > My Profile and click Edit profile dataUpdate your personal information like name, email addresses, phone numbers and postal addresses

My Porsche web

Log into your Porsche ID account Click on the person icon in the top right corner of the screen and then Profile SettingsIn your Personal details, you can edit your name, email addresses, phone numbers and postal addresses

Click here, if you want to change your Porsche ID.

Additional Information

Please contact Porsche Customer Service (details below). We are happy to help you change your mobile phone number, so that you can complete your registration in My Porsche.

By default, all messages are sent to the email address you initially registered with. This is automatically also your Porsche ID. You can add an additional email address if you prefer to use a different one for communication. To do this, please log into your Porsche ID account, add an additional email address and select this as your preferred email address.

Click here if you want to change your Porsche ID.

If you have one or more cars in your Porsche ID profile with active Porsche Connect services, you won't be able to change your name for security reasons. Please contact Porsche Customer Service (details below) for support.

If you've forgotten your password, you can easily reset it yourself, here.

Please contact Porsche Customer Service (details below). We can help you regain access to your My Porsche account.