How can I change my personal data in My Porsche?

You can update your personal information, such as your email address, phone number, or mailing address, in your Porsche ID profile using the My Porsche app or the My Porsche website.

Table of Content

Update personal data in the My Porsche app
Update personal data via the web
Additional Information

Update personal data in the My Porsche app

Open the My Porsche app on your phone.

Tap Account (person icon in the bottom navigation bar).

Tap My profile.

Scroll down to Manage Profile, then tap Edit profile.

You’ll be redirected to the web version of My Porsche, where you can edit your name, date of birth, email addresses, phone numbers and postal addresses.

Update personal data via the web

Visit Porsche.com.

Click the person icon in the upper right-hand corner.

Select Log in and enter your Porsche ID credentials.

From the Account menu (person icon), click Profile Settings.

Here you can update your personal details, including contact information and addresses.

Click here if you want to change your Porsche ID.

Additional Information

If your phone number is listed incorrectly in your invitation email, please contact Porsche Customer Service for assistance. They can help you update your number so you can complete your registration in My Porsche.

By default, all messages are sent to the email address you initially registered with. This is automatically also your Porsche ID. You can add an additional email address if you prefer to use a different one for communication. To do this, please log into your Porsche ID account, add an additional email address and select this as your preferred email address. Please select this as your preferred email address. Within the My Porsche app, navigate to Account > My Profile > Manage Profile > Edit profile to add an additional email address.

Click here if you want to change your Porsche ID.

If you have one or more cars in your Porsche ID profile with active Porsche Connect services, you won't be able to change your name for security reasons. Please contact Porsche Customer Service (details below) for support.

If you have forgotten your password, you can reset it yourself or opt for a passwordless login. Here are detailed instructions on how to do this.

Please contact Porsche Customer Service (details below) who can help you regain access to your My Porsche account.

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