You can update your personal data, such as your email address and phone number, in your Porsche ID profile on My Porsche.
Alternatively, you can click this link to Profile Settings (login required) and update your name, date of birth, email addresses, phone numbers, and postal addresses in the 'Personal details' section'.
Click here if you want to change your Porsche ID.
Please contact Porsche Customer Service (details below) who can help you change your mobile phone number so that you can complete your registration in My Porsche.
By default, all messages are sent to the email address you initially registered with. This, automatically, is also your Porsche ID. You can add an additional email address if you prefer to use a different one for communication.
To do this, log into My Porsche > click on the person icon in the top right corner and go to Profile settings > in your Personal details section you can add an additional email address. Please select this as your preferred email address.
Within the My Porsche app, navigate to Account > My Profile > Manage Profile > Edit profile to add an additional email address.
Click here if you want to change your Porsche ID.
If you have one or more cars in your Porsche ID profile with active Porsche Connect services, you won't be able to change your name yourself. Please contact Porsche Customer Service (details below) for support.
If the Porsche dealer you want isn’t listed, please contact your new Porsche dealer directly. They’ll be happy to help you update your listed Porsche dealers. Afterwards you can select your preferred dealer in My Porsche. To do so, click Edit profile in the 'Manage Profile' section at the bottom of the 'My profile' page. This will take you to the web version of My Porsche, where you can select your new Porsche dealer in the section 'My Porsche Centres'.
If you have forgotten your password, you can reset it yourself or opt for a passwordless login. Here are detailed instructions on how to do this.
Please contact Porsche Customer Service (details below) who can help you regain access to your Porsche ID account.
