Applicable models
718 model years 2016-2025
911 model years 2016-2021
Panamera model years 2017-2021
Macan model years 2017-2021
Cayenne model years 2017-2021
Why are some online features unavailable in my car?
Some features in your Porsche rely on active Porsche Connect services. If these services aren’t activated or have expired, the SIM connection in your car is suspended. As a result, certain online features are temporarily unavailable. Meanwhile, your car remains fully functional at all times. Once you activate or renew your Connect Services, all connected services are automatically restored.
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Applicable models What does this mean for my car? How can I restore online features and the personalised welcome message?
For the models mentioned above, connectivity in your car is adjusted based on the services currently in use.
What does this mean for my car?
Without active Porsche Connect services, some online functions, such as real-time traffic information, are temporarily unavailable. This also applies to features linked to digital services, such as the personalised welcome message, which won’t be displayed.
This doesn’t affect your car’s core functionality. Driving, safety and all essential systems remain fully available at all times.
How can I restore online features and the personalised welcome message?
If you activate or renew Porsche Connect services, all relevant online services, including the personalised welcome experience, will be automatically restored. You can check which Connect services are available for your car and view pricing in the Connect Store. You can also activate or renew your services there.
Need further help?
If you require further guidance, we can assist you in finding the right solution.
Some of the described products, features, and processes may vary depending on the country, model, and model year.