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What is a secondary user and how can I add it to my Porsche?

As the owner (main user) of a Porsche, you can enable other persons – e.g., family members – as secondary users (additional drivers) for your car and its Connect services. Each secondary user then gets an own Porsche ID and can configure the services according to their personal preferences. 

Table of Contents

  1. What functions are available to a secondary user? 
  2. How can I add a secondary user?
  3. How can I remove a secondary user?
  4. Frequently asked questions

What functions are available to a secondary user? 

Secondary users are able to use and personalise all Connect Services activated by the main user, including Remote Services and Car Security, via My Porsche.

Porsche Connect Services extend capabilities to secondary users, offering features like music streaming services or Navigation Plus with real-time traffic information and map updates. Remote Services allow you, for example, to remotely check vehicle data. Other features include being able to lock or unlock your car, control the precooling/heating functions as well as determine your location. Secondary users can also save their personal preferences, such as a favourite radio channels.

Please note that the availability of these services depends on the model, model year and country.

There are certain functionalities that are available only to main users, not secondary users. These are:

Purchasing services Viewing the payment data of the main user Using the Porsche Charging Service Restricting functionalities Granting or prohibiting Remote Service usage Being able to see the main user’s messages Changing security-relevant details Viewing the activation certificate or security questions for Porsche Car Security

How can I add a secondary user?

The main user can add up to five secondary users for one car. First name, last name, email address and a valid mobile phone number must be provided for a new secondary user. Before adding secondary users, you'll need to log in to the car as the main user.

You can add a new secondary user in My Porsche.

Open the My Porsche app on your phone.Tap Account (person icon in the bottom navigation bar).Tap My profile.Tap Edit profile in the ‘Manage Profile’ section.Tap Secondary User.Tap Add secondary user for your car and follow the instructions.

Alternatively, you can click this link to the Secondary User section in My Porsche. Then click Add secondary user for your car and follow the instructions.

Once you have been added as a secondary user, you will receive an email. Click the link Activate your Porsche account.Next, click Request confirmation code. The code will be sent by text message to your mobile phone number provided by the main user in the first step of this process. Please note: if the text message code has been requested several times only the latest text message code is valid. The text message code is valid for 12 hours.Enter the received code.Set your password and click Save password.

For some models, you will need to define a security code for the car as a final step. Once you have completed this process, the main user will be informed by email and a notification in the My Porsche app about the final step.

Once the secondary user has activated their account, you will receive an email notification and a notification in the My Porsche app. Depending on your model, you may also need to activate the secondary user additionally. To do so, go to the section Secondary User in your My Porsche profile and click the link Activate secondary user.

Download the My Porsche app (Apple App Store/Google Play Store) and use it with your new credentials.

Log in to the Porsche Communication Management (PCM) infotainment system of the car to configure the Connect Services according to your preferences. For more details on how to log in, please refer to How can I link my Porsche ID with my car?.

How can I remove a secondary user?

As a main user you can remove previously added secondary users in My Porsche.

Open the My Porsche app on your phone.Tap Account (person icon in the bottom navigation bar).Tap My profile.Tap Edit profile in the ‘Manage Profile’ section.Tap Secondary User.Tap the rubbish bin icon next to the secondary user’s name to remove them and then confirm your deletion.

Alternatively, you can click this link to the Secondary User section in My Porsche. Then, click the rubbish bin icon next to the secondary user’s name to remove them and confirm your deletion.

Frequently asked questions

No, this isn't possible. To become a main user, you need to add your car to your Porsche ID. Please refer to How can I add and manage my cars in My Porsche? for more details. Once your car has been added to your Porsche ID, you are the main owner. Please note that only one main user can be assigned per car.

A guest user is an anonymous user profile that can be activated when someone uses the car who is not registered as the main or secondary user – for example, when used by friends or family members, during test drives or with rental and fleet vehicles. A guest user can't be disabled.

A guest user has access to basic functions such as navigation, climate control, media playback, and limited access to Connect services (if activated by the main user). There is no permanent storage of settings or usage data; all data is deleted after leaving the car.

Guest users are available for the Macan Electric (from model year 2024), the Taycan (from model year 2020), and the 911, Panamera, and Cayenne (from model year 2022).

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