What is a secondary user and how can I add it to my Porsche?

As the owner (main user) of a Porsche, you can enable other persons – e.g., family members – as secondary users (additional drivers) for your car and its Connect services. Each secondary user then gets an own Porsche ID and can configure the services according to their personal preferences.

What functions are available to a secondary user?
How can I add a secondary user?
Step 1: Main user
Step 2: Secondary user
Step 3: Main user
Step 4: Secondary user
How can I remove a secondary user?

What functions are available to a secondary user?

Secondary users are able to use and personalise all Connect Services activated by the main user, including Remote Services and Car Security, via My Porsche.

Porsche Connect Services extend capabilities to secondary users, offering features like music streaming services or Navigation Plus with real-time traffic information and map updates.

Remote Services allow you, for example, to remotely check vehicle data. Other features include being able to lock or unlock your car, control the precooling/heating functions as well as determine your location.

Secondary users can also save their personal preferences, such as a favourite radio channels.

Please note that the availability of these services depends on the model, model year and country.

There are certain functionalities that are available only to main users, not secondary users. These are:

Purchasing services

Viewing the payment data of the main user

Using the Porsche Charging Service

Restricting functionalities

Granting or prohibiting Remote Service usage

Being able to see the main user’s messages

Changing security-relevant details

Viewing the activation certificate or security questions for Porsche Car Security

How can I add a secondary user?

The main user can add up to five secondary users for one car. First name, last name, email address and a valid mobile phone number must be provided for a new secondary user. Before adding secondary users, you will need to log in to the car as the main user.

Step 1: Main user

You can add a new secondary user in the My Porsche app or web.

Open the My Porsche app (Apple App Store/Google Play Store) (login required) .

Tap on the Garage icon in the top right-hand corner.

Tap on your car.

Tap Add/manage secondary user.

Tap Add secondary user and follow the instructions.

Click Add secondary user for your relevant car and follow the instructions.

Step 2: Secondary user

Once you have been added as a secondary user, you will receive an email. Click the link Activate your Porsche account.

Next, click Request confirmation code. The code will be sent by text message to your mobile phone number provided by the main user in the first step of this process. Please note: if the text message code has been requested several times only the latest text message code is valid. The text message code is valid for 12 hours.

Enter the received code.

Set your password and click Save password.

For some models, you will need to define a security code for the car as a final step. Once you have completed this process, the main user will be informed by email and a notification in the My Porsche app about the final step.

Step 3: Main user

Once the secondary user has activated their account, you will receive an email notification and a notification in the My Porsche app. Depending on your model, you may also need to activate the secondary user additionally. To do so, go to the section Secondary User in your My Porsche profile and click the link Activate secondary user.

Step 4: Secondary user

Download the My Porsche app (Apple App Store/Google Play Store) and use it with your new credentials.

Log in to the Porsche Communication Management (PCM) infotainment system of the car to configure the Connect Services according to your preferences. For more details on how to log in, please refer to How can I link my Porsche ID with my car?.

How can I remove a secondary user?

As a main user you can remove previously added secondary users in the My Porsche app or web.

Open the My Porsche app (Apple App Store/Google Play Store) (login required). 

Tap on the Garage icon in the top right-hand corner.

Tap on your car.

Tap Add/manage secondary user.

Click on the rubbish bin icon next to the secondary user’s name to remove the secondary user and then confirm your deletion request.

Consumption and emissions

Taycan 4S Sport Turismo (model year 2025) (WLTP): Electricity consumption combined: 21.8 - 18.5 kWh/100 km; CO₂ emissions combined: 0 g/km; CO₂ class: A; Status: 11/2024

How to use the Porsche Security Code

What is the Porsche ID?

Would you like to help us improve Ask Porsche?