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How to remotely activate the preconditioning in your Porsche

Whether it’s a frosty winter morning or a hot summer afternoon, your Porsche ensures the cabin is perfectly prepared before you get in — intelligently managing heating and cooling based on your preferences and energy efficiency. Preconditioning can be programmed and activated as required via the My Porsche app, as well as through the infotainment system, PCM (Porsche Communication Management).

Table of Contents

  1. Applicable models
  2. My Porsche app
  3. Porsche Communication Management (PCM)
  4. Requirements and troubleshooting for precooling/preheating

Applicable models

Taycan from model year 2020

Panamera (E-Hybrid) from model year 2020

Macan Electric from model year 2024

Cayenne (E-Hybrid) from model year 2018

Please note, this article doesn’t apply to the Cayenne with auxiliary heating.

Identify your model year

My Porsche app

If you want to control the preconditioning of your car before you enter it – when you’re leaving for a trip in an hour’s time, for example – here’s how to do so:

Open the My Porsche app on your phone. If you have more than one car in the app, swipe to select the correct one.On the home screen, go to the ‘Climate control’ section. Set your desired temperature, then activate preconditioning by sliding the toggle switch to the right.

A default time of 60 minutes for fully electric cars or 30 minutes for PHEV is set automatically. Preconditioning can be turned off using the same method.

For Taycan and Macan Electric:

If you want to adjust more specific settings, tap the Climate control section to open the detailed screen. You’ll see an overhead view of your car’s interior, showing the seat zones. If your car is equipped with seat heating/ventilation, you can activate the desired zone by tapping the toggle button. If relevant, steering wheel heating will also be activated if your Porsche includes this feature.

You can then set your desired temperature using the slider below the overhead view and activate the preconditioning by tapping the Start preconditioning button.

You can also set a departure timer to precondition your car for your planned departure time which is recommended from an energy-saving perspective. Your car automatically wakes up before your planned departure, checks the current cabin conditions and what the desired state should be. Then it determines the time required and controls the heating and cooling process intelligently and based on demand, with no manual preselection required by you. For instance, on a sunny winter day, not every heating function, such as glass surfaces, is activated if unnecessary, to minimize energy loss. This also means it doesn't necessarily take 30 or 60 minutes, but only as long as needed to reach the desired temperature.

After the defined temperature has been reached the climatisation continues for another 10 minutes in case you arrive slightly later than your set departure time.

Open the My Porsche app on your phone. If you have more than one car in the app, swipe to select the correct one.On the home screen, tap the Climate control section.Tap on Departure (for some models Timer).For Panamera and Cayenne: Tap on the existing timer to set your desired departure time. For Taycan and Macan Electric: Tap on an existing departure or select Add Departure. Then choose the date and time by tapping the displayed time. To activate the repeat function, first toggle the switch, then select the desired days. Finally, tap Save. Activate the preconditioning for your desired time by moving the slider. Please note that the temperature will be set to the last setting you sent to your car.Click Confirm to save your settings. Then click Send timer to vehicle.

You can delete timers for the Taycan and Macan Electric:

Open the My Porsche app on your phone. If you have more than one car in the app, swipe to select the correct one.On the home screen, tap the Climate control section.Tap on Departure. Tap on an existing departure.Tap the rubbish bin icon in the top right-hand corner.Confirm the deletion by clicking the Delete button.

Porsche Communication Management (PCM)

Please note that, depending on the model/model year of your car, there may be slight differences in how the buttons in the steps below are described.

You can also control the preconditioning from within your car itself via the PCM:

Home > Climate > Precool/heat. Tap Precool/heat to turn it either on or off.

Please note: turning it off will also deactivate any timers.

For more details, please refer to the Owner Manual, selecting your model and typing Air conditioning into the search field.

You can also set a departure timer to precondition your car for your planned departure time which is recommended from an energy-saving perspective. Your car automatically wakes up before your planned departure, checks the current cabin conditions and what the desired state should be. Then it determines the time required and controls the heating and cooling process intelligently and based on demand, with no manual preselection required by you. For instance, on a sunny winter day, not every heating function, such as glass surfaces, is activated if unnecessary, to minimise energy loss. This also means it doesn't necessarily take 30 or 60 minutes, but only as long as needed to reach the desired temperature.

After the defined temperature has been reached the climatisation continues for another 10 minutes in case you arrive slightly later than your set departure time.

The timer can be set to start once (single timer) or at regular intervals (recurring timer).

Home > Charging > Precool/h > Set your desired temperature.Departure or Timer > Add new timer > Set your desired date and departure time.Go back to the Departure or Timer menu and activate the timer by ticking the box.

To delete a timer in your PCM, proceed as follows:

Home > Charging > Departure or Timer > Swipe the timer you want to delete from right to left.

Requirements and troubleshooting for precooling/preheating

You will need to ensure the following when using precooling/preheating:

Your Porsche Connect services are active. The ignition is turned off. For electric models: The high-voltage battery is charged by at least 25 per cent or it is currently in the process of charging. For PHEV models: The battery is sufficiently by at least 25 per cent or the car has a minimum fuel level.An adequate data connection with your mobile phone. Private (Privacy) Mode is not active. This setting can only be done via the Porsche Communication Management (PCM) in your car. Remote Access Authorization must be granted via the setting in your car’s PCM. If you are a secondary user, you will need to ask the main user to activate you initially.

If you’re experiencing issues with preconditioning, try one or a combination of the following:

Ensure that you have the latest version of the My Porsche app. Close the My Porsche app on the mobile device and then restart it.Turn your mobile phone off and on again.

If you have any further questions, please contact our customer service (contact details below) or your local Porsche Centre.

Consumption and Emissions Macan Turbo (model year 2025) (WLTP): Electrical consumption combined: 20.7 – 18.9 kWh/100 km; CO₂ emissions combined: 0 g/km; CO₂ class: A; Status 10/2024

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