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How to remotely set the precooling/preheating in your Porsche

By using the Precool/Preheat function you can set a preferred interior temperature for your car before you get in it, whatever the time of year.

You can both programme and also switch precooling/preheating on and off using the My Porsche app, as well as in the infotainment system, PCM (Porsche Communication Management).

Table of Content

  1. My Porsche app
  2. Porsche Communication Management (PCM)
  3. Requirements and troubleshooting for precooling/preheating
  4. Applicable models

My Porsche app

If you want to control the precooling or preheating of your car before you enter it – when you’re leaving for a trip in an hour’s time, for example – here’s how to do so using the My Porsche app:  

Open the My Porsche app (login required). On the home screen, click the shortcut button with the two arrows and an image of the snowflake (precool/preheat). 

You will have an overhead view of the interior of your car, displaying your seat areas, which allows you to set your preferred temperature for each area individually. To activate heating or cooling, simply tap the toggle button for the desired area. If your Porsche is equipped with seat heating or cooling, it will also be activated. 

You can then set your desired temperature using the slider below the overhead view and activate the precooling/preheating by tapping the Start precool/heat button.  

A default time of 60 minutes for fully electric cars or 30 minutes for PHEV is set automatically. Precooling/preheating can be turned off using the same method.   

You can also set a departure timer which then precools or preheats your car to your preferred temperature.  

Your car controls the heating and cooling process intelligently and based on demand, with no manual preselection required by you. For instance, on a sunny winter day, not every heating function, such as glass surfaces, is activated if unnecessary, to minimize energy loss. This also means it doesn't necessarily take 30 or 60 minutes, but only as long as needed to reach the desired temperature. 

After the defined temperature has been reached the climatisation continues for another 10 minutes in case you arrive slightly later than your set departure time. 

Open the My Porsche app  Tap on Vehicle details  Tap on Functions  Tap on Precool/heat  Tap on Departure  Tap on an existing departure or Add Departure then select a date and time by clicking on the displayed time Activate the air conditioning for your desired time by moving the slider. Please note that the temperature will be set to the last setting you sent to your carYou can activate the repeat function by first moving the slider and then choosing the days as required  Click Confirm to save your settings  Then click Send timer to vehicle

Open the My Porsche appTap on Vehicle detailsTap on FunctionsTap on Precool/heatTap on DepartureTap on an existing departureTap the rubbish bin icon in the top right-hand cornerConfirm the deletion by clicking the Delete button

Porsche Communication Management (PCM)

Please note that, depending on the model/model year of your car, there may be slight differences in how the buttons in the steps below are described.

You can also control the precooling and preheating from within your car itself via the PCM: 

Home > Climate > Precool/heat  Tap Precool/heat to turn it either on or off  

Please note: turning it off will also deactivate any timers.  

For more details, please refer to the Owner Manual, selecting your model and typing Air conditioning into the search field.  

You can also set a departure timer which then precools or preheats your car to your preferred temperature.  

Your car controls the heating and cooling process intelligently and based on demand, with no manual preselection required by you. For instance, on a sunny winter day, not every heating function, such as glass surfaces, is activated if unnecessary, to minimize energy loss. This also means it doesn't necessarily take 30 or 60 minutes, but only as long as needed to reach the desired temperature. 

After the defined temperature has been reached the climatisation continues for another 10 minutes in case you arrive slightly later than your set departure time. 

The timer can be set to start once (single timer) or at regular intervals (recurring timer).  

Home > Climate > Precool/heat  Tap Manage timers  Activate Precool/heat for departure Tap on departure time Add a new departure (timer) by defining a date and time   Activate the desired timer entry in the Timer menu by ticking the box

Home > Climate > Precool/heatTap Manage timers > TimerFor the timer you want to delete, swipe from right to left

Requirements and troubleshooting for precooling/preheating

You will need to ensure the following when using precooling/preheating:  

Your Porsche Connect services are active.  The car is switched off.  For electric models: The high-voltage battery is charged by at least 25 per cent or it is currently in the process of charging.  For PHEV models: The battery is sufficiently by at least 25 per cent or the car has a minimum fuel level. An adequate data connection with your mobile phone . Private (Privacy) Mode is not active. This setting can only be done via the Porsche Communication Management (PCM) in your car.Remote Access Authorization must be granted via the setting in your car’s PCM.  If you are a secondary user, you will need to ask the main user to activate you initially.  

If you’re experiencing issues with precooling/preheating, try one or a combination of the following:  

Ensure that you have the latest version of the My Porsche app.  Close the My Porsche app on the mobile device and then restart it. Turn your mobile phone off and on again. 

If you have any further questions, please contact our customer service (contact details below) or your local Porsche Centre.  

Applicable models

Taycan from model year 2020 

Panamera (E-Hybrid) from model year 2020 

Macan Electric from model year 2024 

Cayenne (E-Hybrid) from model year 2018

Please note, this article doesn’t apply to the Cayenne with auxiliary heating. 

Identify your model year

Consumption and Emissions Macan Turbo (WLTP): Electrical consumption combined: 20.7 – 18.9 kWh/100 km; CO₂ emissions combined: 0 g/km; CO₂ class: A; Status 10/2024

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