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How to delete a Porsche ID

If you’ve sold your Porsche or no longer need a Porsche ID, this guide will show you how to delete it in My Porsche.

Table of Content

  1. What do I need to consider before I delete my Porsche ID?
  2. How do I delete my Porsche ID in the My Porsche app?
  3. How do I delete my Porsche ID in My Porsche web?
  4. Frequently asked questions

What do I need to consider before I delete my Porsche ID?

Your Porsche ID account will be permanently deleted. It will not be possible to restore the accountIf you delete your Porsche ID account, you will no longer have online access to your services, cars and other Porsche services. All service configurations will be reset immediately and can no longer be usedYour customer data saved at official Porsche Centres will be retained. If you no longer wish to have a relationship with your Official Porsche Centres and you also want your customer data to be deleted, please contact them directly

How do I delete my Porsche ID in the My Porsche app?

Open the My Porsche app (login required) Tap AccountTap My ProfileScroll down to the bottom and tap Delete Porsche ID account. You will be redirected to the mobile version of My PorscheUnder the section Delete Porsche ID tap Delete account permanentlyConfirm that you wish to delete your Porsche ID with the mentioned consequences and click Delete account permanently to finish the process

How do I delete my Porsche ID in My Porsche web?

Login My Porsche in your browser Click on the person icon in the top right-hand corner of the screen Click on Profile SettingsClick on Login & SecurityUnder the section Delete Porsche ID click Delete account permanentlyConfirm that you wish to delete your Porsche ID with the mentioned consequences and click Delete account permanently to finish the process

Frequently asked questions

If you have two or more Porsche IDs, you can delete any you no longer need (see Deleting your Porsche ID. If you have vehicles linked to a Porsche ID that you no longer require, then please contact Customer Service (details below).

No, your Porsche ID account remains active. You can add new cars at any time and remove a vehicle from your user profile when you sell the car.

It is important to delete a sold car from your account to ensure that all active contracts are canceled and to avoid that subscriptions continue to run. To find out how to delete your vehicle from your My Porsche profile, see How can I add and manage my vehicles in My Porsche?.

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