Macan Electric: How to manage apps from the App Center 

The App Center can be found on the home screen of the Porsche Communication Management (PCM) infotainment system in your Macan Electric. You can download and install a wide range of apps from various categories, including points of interest, audio, video, productivity, games, weather and many more (depending on your location).

Table of Content

How do I install apps?
How do I uninstall apps?
How do I update an app?
Frequently Asked Questions

Numerous apps have been optimised to prevent driver distraction. While driving, the driver can only open music, navigation and phone apps, and the App Center won’t be accessible on the centre display. However, many other apps can be conveniently accessed on the central screen during your drive using Voice Assistant. If your car has an integrated passenger display, all apps can still be used by the passenger while driving.

To access the App Center, please ensure the following are met:

You’ve activated Porsche Connect Services

You’ve logged in with your Porsche ID

You have an active Data pass or tethering connection

You have Connect Services switched on (tap on the shield icon on the left status bar of your PCM to access the data privacy menu and activate Connect Services)

If the App Center isn’t visible in your PCM, you can use the integrated search function to find it. If the issue persists, restart your PCM or reset it to factory settings. For more information on resetting your PCM, please refer to this article.

How do I install apps?

To install Porsche apps & third-party apps, please follow these steps in your PCM:

Tap on the App Center tile

Browse for desired apps by category or select the recommendations from Porsche. You can also use the search bar to look for specific applications

Tap on the desired app

Tap on More information if you want to know more about the app

Tap on Install. The download process will start. You will receive a download completion notification

The installed app will appear in the Home menu of your PCM. Audio- and Videostreaming applications will be accessible in your media sources. You can group your apps by dragging them to your desired position

To fully enjoy your apps, please ensure that you have checked and granted the necessary app permissions: Settings > Apps > Permission manager.

The Permission manager gives you full control and information about your apps. By tapping on the components, you can withdraw permission.

How do I uninstall apps?

To uninstall apps, please follow these steps in your PCM:

Tap on the App Center tile

Search for the app you want to uninstall

Tap on desired app

Tap on Uninstall

Press Confirm

Alternatively, you can uninstall apps directly from the PCM by pressing longer on the app tile until a rubbish bin appears, then tap on it.

Please note, you can only uninstall third-party apps and not native apps that come pre-installed in your car.

How do I update an app?

For the best app performance and functionality, we highly recommend that you regularly update your apps. If an update is available, you will receive a notification in the notification centre. You can also check in the PCM what updates are available:

Tap App Center

Tap Apps

Tap My Account

You will see a list of your installed apps and which have updates available

Select Update to update your desired app

You can allow automatic updates in your PCM:

Tap App Center

Tap on the settings icon in the upper right-hand corner

Scroll to the allow automatic updates section

Activate Porsche Apps or third-party apps for automatic updates

Frequently Asked Questions

If your app download fails, please check the following prerequisites:

You’ve logged in with your Porsche ID

You’ve activated Porsche Connect services

You have an active data pass or tethering connection

You’ve enough data storage

Your Porsche Connect services aren’t in privacy mode

If you’re still experiencing issues, we recommend trying the following:

Clear storage and cache by accessing settings > apps > select app > clear storage

Restarting your PCM

Resetting your PCM to factory settings

If you can’t use your downloaded app, please check the following:

You’ve successfully logged in with your Porsche ID

You’ve cleared storage and cache settings > apps > select app > clear storage

Your car has a data connection/tethering

Porsche Connect services are on and you’ve deactivated privacy mode

You’ve installed any software updates

If you’re still experiencing issues, we recommend:

Restarting your PCM

Restarting the app: access Settings in your PCM > App > View all apps > Select relevant app > Tap Force stop

Re-installing the app

Resetting your PCM to factory settings

Please note, the app center also offers third-party apps, which may have their own bugs and could potentially contribute to the issue.

The App Center offers a diverse selection of third-party apps, which are subject to change. In the event of any issues with third-party apps, please contact the app manufacturer directly. You can find their contact information in the app description within the App Center.

If your Porsche Connect services are turned off in Settings > Connect services off, downloading apps and opening the app center isn’t possible. However, for downloaded apps, you can still use them with limited functionality without mobile data. It's important to note that data that isn’t legally required won’t be processed when privacy mode is active. We recommend deactivating privacy mode (Activate Porsche Connect services) to fully utilise app features.

Porsche takes full responsibility for all Porsche apps available through the App Center. However, any content provided by third-party apps is owned by the respective third party, and Porsche is not responsible for any issues or concerns related to these apps. To ensure the safety and security of our users, the app store provider thoroughly checks the cyber security guidelines of third-party apps before making them available in the app store.

The App Center removes the pre-installed apps in your vehicle. This allows you to choose only the apps that are most important to you. All available apps can be found in the App Center. However, please note that Apple Music and Apple Podcasts are provided by Apple, including all product placement rights. They are currently not available in the App Center for download. You can still access these apps by using Apple CarPlay.

Currently, it isn’t possible to display an app on both the central and passenger screens. You will instead receive a pop-up notification asking if you want to use the app on the other display. However, it’s possible to use different apps on both screens simultaneously, providing greater flexibility and customisation options.

To exit full screen mode simply swipe from the left-hand side of the driver’s side screen edge towards the centre of the screen. This will automatically minimise the app and return you to the main screen.

If you’re experiencing issues with loading the App Center, it’s possible that your data allowance for the current month has been exhausted. To resolve this, you can purchase top-up data. Alternatively, you can try tethering or creating a hotspot with your mobile phone to reestablish the connection.

The secondary user doesn’t have access to the App Center. All downloaded apps are tied to the primary account. Guests can’t use the App Center either.

Your PCM has a total storage space of 60GB. To check how much storage space is available, please refer to the local storage information in your PCM settings:

Access the App Center

Tap on the settings icon in the upper right-hand corner

Tap on Memory

The storage will be displayed for each category. By tapping on the category, all installed apps will be displayed

Please note, some apps offer downloadable offline content. This can lead to available memory being used up. It isn’t possible to extend this storage by adding external memory cards.

Currently, the PCM doesn’t support the use of gaming controllers.

Currently, the content filter can’t be set universally for all applications. However, some apps may have the option to enable the content filter. We recommend checking the settings of individual apps to see if this option is available.

This article applies to the following models

Macan Electric from model year 2024

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