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E-Mobility Support Topics

How do I end the Porsche charging process?

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Welcome to the Porsche Charging Ecosystem

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Find out how to use the Porsche Mobile Charger

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How to increase electric car range

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Questions about charging your Porsche

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How can I use charging profiles and timers in my Taycan?

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What is the Charging Planner and how can I use it?

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How do I view my Porsche charging history?

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How can I use the Porsche Charging Timer?

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The charging performance of your Porsche is not as expected

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Find out what the Porsche Home Energy Manager is

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How to increase charging speed

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Is there a new software update for my charging hardware?

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Why doesn’t the charging process for my Porsche start?

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Disclaimer

1. The Porsche Connect range varies according to model and country availability. For full service availability in your vehicle, log into the Connect Store with your Porsche ID.

2. When new customers register for a Porsche ID and activate Porsche Connect in their vehicle, they will receive available Porsche Connect services for a complimentary period. The length and features of the complimentary period varies depending on model. Fees may apply after the inclusive period ends. Customers will be notified before the end of the inclusive period about their subsequent options.

3. Certain Porsche Connect services will only be available if customers establish an internet connection with their vehicle using a plug-in SIM where applicable, or using an external Wi-Fi connection via a mobile phone or other compatible device with an appropriate mobile data plan. Both these options require customers to have a separate contract with a 3rd party telecommunications service provider. Depending on the contract concluded with the service provider, this may result in additional costs.

4. Certain Porsche Connect services may not be available if a customer’s account expires or is terminated, or after the sunset date of 3G, 4G, 5G or any succeeding technology or other factors which are outside Porsche’s control.