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What is a secondary user and how can I add it for my Porsche?

As the main user (owner) of a Porsche, you can enable others—like family members—as secondary users for your vehicle and its Connect Services. Each secondary user gets their own Porsche ID, allowing them to personalize services to their preferences. 

This article applies to all models equipped with Connect Services

Table of Content

  1. Functions available to a secondary user
  2. Adding a secondary user
  3. Removing a secondary user

Functions available to a secondary user

Secondary users have access to all Connect Services activated by the primary user, including Remote Services and Car Security, via My Porsche. 

Connect Services: Secondary users can access features like music streaming and Navigation Plus with real-time traffic updates Remote Services: Allows users to remotely check vehicle data, lock/unlock the car, control preconditioning functions and locate the vehicle Personal Preferences: Secondary users can save settings like preferred radio stations and seat positions 

Note: Service availability varies by model and model year. 

Adding a secondary user

The primary user can add up to five secondary users. To add a user, you need their first name, last name, email, and a valid phone number. The primary user must be logged into the car. 

Step 1: Secondary user setup

My Porsche app

Open the My Porsche app (Apple® App Store® /Google Play™) and log inTap the Garage icon at the top right Tap on your car Tap  Add/manage secondary user Tap  Add secondary user and follow the prompts 

Screenshot showing where to manage secondary users in My Porsche

My Porsche Web 

Log in to My Porsche in your browser Click the person icon at the top right Go to  Profile Settings Click  Secondary user Select  Add secondary user  and follow the instructions 

 Image showing secondary user section in My Porsche 

Step 2: Secondary user confirmation

The secondary user will receive an email with an  Activate your Porsche account  linkClick  Request confirmation code. The code will be sent to the phone number provided by the primary user (valid for 12 hours; only the latest code is valid if requested multiple times) Enter the code received by text Set a password and click Save password 

For some models, the secondary user may also need to define a security code for the car. Once setup is complete, the primary user will receive a confirmation via email and a notification in My Porsche. 

Step 3: Finalize activation (if applicable) 

If a security code was defined, the primary user must click  Activate secondary user in their email. 

 

Removing a secondary user

Primary users can remove secondary users at any time. 

My Porsche App

Open the My Porsche app (Apple® App Store® /Google Play™) and log inTap the Garage icon at the top right Select your carTap Add/manage secondary userTap the trash can icon next to the secondary user’s name and confirm deletion

My Porsche web

Log in to My Porsche in your browser Click the person icon at the top rightClick Profile SettingsClick Secondary userClick the trash can icon next to the secondary user’s name and confirm deletion