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What is a secondary user and how can I add one?

This article applies to all models.

As the main user and owner of your Porsche, you can enable additional drivers – such as family members or trusted users – as secondary users. Each secondary user receives their own Porsche ID, allowing them to configure Connect Services and personalize settings according to their preferences.

Table of Content

  1. What can a secondary user do?
  2. How to add a secondary user
  3. How to remove a secondary user
  4. Frequently asked questions

What can a secondary user do?

Secondary users can access and personalize all Porsche Connect Services activated by the main user, including Remote Services and Car Security features, through My Porsche. This includes:

Checking vehicle data remotely Locking and unlocking the car Controlling pre-cooling and pre-heating functions Viewing vehicle location

Secondary users can also save personal settings, such as favorite radio stations or navigation preferences. Note: Service availability may vary depending on model, model year, and country.

Certain functions remain exclusive to the main user, including:

Purchasing services Viewing the payment data of the main user Using the Porsche Charging Service Restricting functionalities Granting or prohibiting Remote Service usage Being able to see the main user’s messages Changing security-relevant details Viewing the activation certificate or security questions for Porsche Car Security

How to add a secondary user

The main user can add up to five secondary users per vehicle by entering each person’s name, email, and valid mobile number. Before adding secondary users, make sure you’re logged in as the main user in the car.

Option 1: Add via the My Porsche app (Apple App Store/Google Play Store).

Open the My Porsche app (available in the App Store and Google Play). Tap the Garage icon in the top right corner. Select your car. Tap Add/manage secondary user.Tap Add secondary user and follow the prompts to complete setup.

Option 2: Add via My Porsche web

Log in to My Porsche [Secondary User]. Click Add secondary user for your vehicle. Follow the on-screen instructions to complete setup.

Once added, the secondary user will receive an email titled 'Activate your Porsche account.' 

Click the link in the email, then select Request confirmation code. A code will be sent via text message to the mobile number provided by the main user. If multiple codes are requested, only the most recent one is valid. Codes remain valid for 12 hours.Enter the code, set a password, and click Save password. For some models, a security code for the car may also be required. 

After completing setup, the main user will be notified by email and in the My Porsche app.

Once the secondary user activates their account, the main user receives an email notification and an in-app alert.  Depending on the model, the main user may also need to manually activate the secondary user: 

Log in to your My Porsche profile. Go to Secondary User and click Activate secondary user.

Download the My Porsche app (Apple App Store/Google Play Store)Log in using the new credentials. Log in to the Porsche Communication Management (PCM) system in the car to configure personal Connect Services.

For more details on linking your Porsche ID to your vehicle, see How can I link my Porsche ID with my car ( Login your car)?

How to remove a secondary user

The main user can remove secondary users in either the My Porsche app or My Porsche web.

Option 1: Remove via the My Porsche app

Open the My Porsche app (Apple App Store/Google Play Store) (login required). Tap the Garage icon in the top right corner. Select your car. Tap Add/manage secondary user. Tap the trash can icon next to the user’s name, then confirm deletion.

Option 2: Remove via My Porsche web

Log in to My Porsche. Click the trash can icon next to the user’s name. Confirm deletion when prompted.

Frequently asked questions

No, this isn't possible. To become a main user, you need to add your car to your Porsche ID. Once your car has been added to your Porsche ID, you are the main owner. Please note that only one main user can be assigned per car.

A guest user is an anonymous user profile that can be activated when someone uses the car who is not registered as the main or secondary user – for example, when used by friends or family members, during test drives or with rental and fleet vehicles. A guest user can't be disabled.

A guest user has access to basic functions such as navigation, climate control, media playback, and limited access to Connect services (if activated by the main user). There is no permanent storage of settings or usage data; all data is deleted after leaving the car.

Guest users are available for the Macan Electric (from model year 2024), the Taycan (from model year 2020), and the 911, Panamera, and Cayenne (from model year 2022).

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