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How to remotely set the precooling/preheating in your Porsche

By using the Precool/Preheat function, you can set a preferred interior temperature for your car before you get in, whatever the time of year.

This article applies to:

Taycan from model year 2020 

Panamera (E-Hybrid) from model year 2020  

Macan Electric from model year 2024  

Cayenne (E-Hybrid) from model year 2018 

Please note, this article doesn’t apply to the Cayenne with auxiliary heating.

What is the model year of my Porsche?

Table of Content

  1. My Porsche app
  2. Porsche Communication Management (PCM)
  3. Requirements and troubleshooting for precooling/preheating 

My Porsche app

Open the My Porsche app  Click the shortcut button with the two arrows and an image of the snowflake (precool/preheat).  To activate heating or cooling, tap the toggle button for the desired area of the car. If your Porsche is equipped with seat heating or cooling, this will also be activated. Set your desired temperature using the slider below the overhead view and activate the precooling/preheating by tapping the Start precool/heat button. 

 

A default time of 60 minutes for fully electric cars or 30 minutes for PHEV is set automatically. Precooling/preheating can be turned off using the same method.  

You can also set a departure timer that will precool or preheat your car to your preferred temperature. 

After the defined temperature has been reached, the climatization continues for another 10 minutes in case you arrive slightly later than your set departure time. 

Open the My Porsche app Tap on Vehicle details Tap on Functions Tap on Precool/heat Tap on Departure Tap on an existing departure or Add Departure then select a date and time by clicking on the displayed time Activate the air conditioning or heat for your desired time by moving the slider. Please note that the temperature will be set to the last setting you sent to your car You can activate the repeat function by first moving the slider and then choosing the days as required Click Confirm to save your settings Then click Send timer to vehicle 

Open the My Porsche app Tap on Vehicle details Tap on Functions Tap on Precool/heat Tap on Departure Tap on an existing departure Tap the trash icon in the top right-hand corner Confirm the deletion by clicking the Delete button 

Porsche Communication Management (PCM)

You can also control precooling and preheating from within your car itself via the PCM. Please note that depending on the model/model year of your car, there may be slight differences in how the buttons in the steps below are described. 

 

Switching precooling/heating on or off in PCM  

Home > Climate > Precool/heat Tap Precool/heat to turn it either on or off 

Please note: turning it off will also deactivate any timers. 

For more details, please refer to the Owner's Manual, selecting your model and typing Air conditioning into the search field. 

The timer can be set to start once (single timer) or at regular intervals (recurring timer). After the defined temperature has been reached the climatization continues for another 10 minutes in case you arrive slightly later than your set departure time. 

 

Home > Charging > Precool/heat > Set your desired temperature Departure or Timer > Add new timer > Set your desired date and departure time Go back to the Departure or Timer menu and activate the timer by ticking the box 

To delete a timer in your PCM, proceed as follows: 

Home > Charging > Departure or Timer > Swipe the timer you want to delete from right to left. 

Requirements and troubleshooting for precooling/preheating 

You will need to ensure the following when using precooling/preheating: 

Your Porsche Connect Services are active.The car is switched off. For electric models: The high-voltage battery is charged by at least 25% or it is currently in the process of charging. For PHEV models: The battery is charged by at least 25% or the car has a minimum fuel level. There is an adequate data connection with your mobile phone. Private (Privacy) Mode is not active. This setting can only be done via the Porsche Communication Management (PCM) in your car. Remote Access Authorization has been granted via the settings in your car’s PCM. If you are a secondary user, you will need to ask the main user to activate you initially. 

 

If you’re experiencing issues with precooling/preheating, try one or a combination of the following: 

Ensure that you have the latest version of the My Porsche app. Close the My Porsche app on the mobile device and then restart it. Turn your mobile phone off and on again. 

If you have any further questions, please contact customer service (contact details below) or your local Porsche Center. 
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