How to enable Plug & Charge in your Porsche Macan Electric

Plug & Charge allows you to conveniently charge your all-electric Macan without needing external identification, such as an app or card. Your car will automatically communicate with Plug & Charge-enabled stations, starting the charging and billing processes seamlessly.

This article applies to:

Macan Electric model years 2024-present

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Table of Content

Steps to enable Plug & Charge
1. How to activate Plug & Charge
2. How to install a Plug & Charge certificate
Additional Information

Steps to enable Plug & Charge

To use Plug & Charge, follow these two steps:

Activate Plug & Charge in your car

Install the certificate from your active charging contract via the My Porsche app

1. How to activate Plug & Charge

Before you start, ensure:

You're logged into your car with your Porsche ID

Your car is online

Porsche Connect Services are activated

If using Porsche Charging Service, activate it beforehand

You can activate Plug & Charge via the Porsche Communication Management (PCM) system or the My Porsche app.

Charging > Settings icon in Overview.

Activate Plug & Charge by moving the slider to the right.

Proceed with step 2 “How to install a Plug & Charge certificate”.

On the app’s home screen, tap on the display of the state of charge and range.

Next, tap on the settings icon in the top right-hand corner to access the Charging Settings.

Move the Plug & Charge toggle button to the right to activate Plug & Charge (moving it to the left deactivates Plug & Charge). If the toggle is greyed out, perform a factory reset. After about 10 minutes, your car should be online again, and you can activate Plug & Charge. If the Plug & Charge toggle button is still greyed out, please contact our Porsche Customer Service (details below) for support.

Proceed with step 2 “How to install a Plug & Charge certificate”.

2. How to install a Plug & Charge certificate

After you have activated Plug & Charge, in the second step you need to install your Porsche Charging Service contract certificate. Alternatively, you can install a certificate from a Mobility Service Provider (MSP) that offers Plug & Charge-enabled stations. The MSP will create a Plug & Charge certificate available for installation in the My Porsche app.

Note: Although multiple certificates can exist for one car, only one can be installed at a time.

Steps to install a certificate:

Open the My Porsche app (login required).

On the home screen, tap the state of charge and range display.

Tap the settings icon in the top right-hand corner to access Charging Settings.

Select  Manage certificates.

Choose the relevant certificate.

Tap Install.

The installation process may take up to a minute, depending on your car’s reception.

Additional Information

Open the My Porsche app (login required).

On the home screen, tap the state of charge and range display.

Tap the settings icon in the top right-hand corner to access Charging Settings.

Select  Manage certificates.

Tap Uninstall for the certificate you want to remove.

Confirm the uninstallation by tapping the button Uninstall.

Not all charging stations are compatible with Plug & Charge. Your My Porsche app will be able to tell you whether a particular charging station supports Plug & Charge. Here’s how to find out:

Go to My Porsche app (login required)

Go to Map and enter your location

Tap show charging stations (at the top of the map)

Tap the desired charging station

Tap the name and address box

Tap the correct plug type

Tap the relevant EVSE-ID. A Plug & Charge icon (see the image below) will then show whether Plug & Charge is supported or not.

You can also set a filter on the map to only show Plug & Charge-compatible stations, curated by the Porsche Charging Service.

If Plug & Charge is activated in the Porsche Communication Management (PCM), your Porsche Charging Service contract certificate is installed and Plug & Charge is supported by the charging station, and yet you’re still experiencing issues while trying to start charging, turn on the compatibility mode. This mode allows you to charge at incompatible charging stations and turns off automatically on vehicle restart.

Make sure the charging cable is not plugged in.

In your PCM: Home > Charging > Settings icon

Tap Compatibility Mode

Start the charging process manually

Alternatively, you can turn on compatibility mode by pressing and holding the release button at the vehicle charge port for 3 seconds.

Note: The Compatibility Mode function remains active for only one parking cycle and automatically deactivates when the vehicle is shifted into Drive or Reverse.

An activated privacy mode may prevent a certificate from updating. To remove the privacy mode, please refer to What is the privacy mode?. You also need to ensure that your car has an internet connection. If it’s parked in an underground garage, for example, it may be offline.

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