Follow the steps below to reset your PCM to its factory settings. After confirming the reset, wait for the PCM to restart and the welcome screen to appear. Menu names may vary slightly depending on your car’s model year. To find your model year, see the article What is the model year of my Porsche?
How to factory reset your Porsche Communication Management
You can reset your Porsche Communication Management (PCM) infotainment system to its original settings. A factory reset deletes all saved settings and personal data. Porsche recommends resetting your PCM before selling or trading in your vehicle.
718
From model year 2017
On the home screen of your car’s PCM:
¹ On some models, you can choose between “Factory settings” and “Vehicle handover.” “Factory settings” resets all settings and retains personal data (for example, contacts or saved locations). “Vehicle handover” resets all settings and deletes all personal data.
Model years 2013-2016
If your PCM has a built-in navigation module with a dedicated NAVI button, follow these steps to reset your PCM:
If your PCM has no built-in navigation module or dedicated NAVI button, follow these steps to reset your PCM:
911
From model year 2022
On the home screen of your car’s PCM:
Model years 2017-2021
On the home screen of your car’s PCM:
¹ On some models, you can choose between “Factory settings” and “Vehicle handover.” “Factory settings” resets all settings and retains personal data (for example, contacts or saved locations). “Vehicle handover” resets all settings and deletes all personal data.
Model years 2013-2016
If your PCM has a built-in navigation module with a dedicated NAVI button, follow these steps to reset your PCM:
If your PCM has no built-in navigation module or dedicated NAVI button, follow these steps to reset your PCM:
Taycan
From model year 2020
On the home screen of your car’s PCM:
Panamera
From model year 2022
On the home screen of your car’s PCM:
Model years 2017-2021
On the home screen of your car’s PCM:
Model years 2012-2016
If your PCM has a built-in navigation module with a dedicated NAVI button, follow these steps to reset your PCM:
If your PCM has no built-in navigation module or dedicated NAVI button, follow these steps to reset your PCM:
Macan
On the home screen of your car’s PCM:
¹ On some models, you can choose between “Factory settings” and “Vehicle handover.” “Factory settings” resets all settings and retains personal data (for example, contacts or saved locations). “Vehicle handover” resets all settings and deletes all personal data.
Model years 2015-2016
To reset your PCM to its factory settings:
Macan Electric
From model year 2024
On the home screen of your car’s PCM:
Cayenne
From model year 2022
On the home screen of your car’s PCM:
Model years 2017-2021
On the home screen of your car’s PCM:
¹ On some models, you can choose between “Factory settings” and “Vehicle handover.” “Factory settings” resets all settings and retains personal data (for example, contacts or saved locations). “Vehicle handover” resets all settings and deletes all personal data.
Model years 2013-2016
If your PCM has a built-in navigation module with a dedicated NAVI button, follow these steps to reset your PCM:
If your PCM has no built-in navigation module or dedicated NAVI button, follow these steps to reset your PCM:
Cayenne Electric
From model year 2026
On the home screen of your car’s PCM:
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