Where can I find my Porsche Connect invoices?

You can view and download your invoices for Connect services in My Porsche.

This article applies to all models

1. Go to Bookings & Orders (login required).

2. Optionally, click Filter > Connect > Show orders to filter for Connect invoices only.

3. Open the relevant order by clicking the button See details.

4. To download your Porsche Connect invoice as a PDF file, click on the button Download invoice.

Click the person icon on the top right-hand corner of the screen

Click Bookings & Orders

Click Connect Store

Open the relevant order by clicking the button See details

To download your Porsche Connect invoice as a PDF file click the button download invoice

As soon as a new invoice is available, you will receive a notification in My Porsche and via email. The notification allows you to download the invoice directly by clicking the attachment.

Note: Invoices for the Porsche Charging Service are also accessible in the Messages area of the My Porsche web portal. For further details, please see Where can I find the charging invoices for my Porsche?

What should I do if I’m missing a Porsche invoice?

Invoices will be created only after successful activation of a paid service. If activation is delayed, invoicing will also be delayed.

If you can’t find your invoice, please:

Check whether the invoice is in your email spam folder.

Check your messages in My Porsche for notifications regarding invoices. Go to Profile Settings and then click Messages.

Check if the payment methods in your My Porsche account are valid.

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