You are currently viewing content for the location:

United States / English

Please select your region/language

You are currently in United States

United States
GermanyGreat BritainAustria

My Porsche won't charge. What do I do?

Find out some useful tips to help ensure smooth charging of your Porsche.

This article applies to all electric models 

Table of Content

  1. Charging Timer/Profile
  2. Check that the charging plug is correctly inserted
  3. Too many authentication requests

Charging Timer/Profile

If you’re charging at home or at a public AC charging station, the charging process may not start if a charging timer or profile is activated. To resolve this, follow these steps: 

Access your vehicle’s Porsche Communication Management (PCM) system Tap the Charge icon Select Direct Charging 

Check that the charging plug is correctly inserted

If the charging plug isn't locked in properly, the session won't start, and a red LED will show in the charging socket. To fix this, do the following: 

Remove and reinsert the charging plug into the vehicle Listen for a clipping sound, indicating the securing pin has engaged Follow the plugging sequence shown on the charger if there’s an error 

Too many authentication requests

If there are too many authentication requests at a public charging station, the charging process may fail. To resolve this: 

Wait a minute Return the cable to the station Authenticate again Replug the cable into the vehicle 

Was this article helpful?

YesNo