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Where can I find the charging invoices for my Porsche?

You receive your monthly invoices for your Porsche Charging Service in the My Porsche app and by email.

 

This article applies to all electric models 

Open the My Porsche app (Apple® App Store® /Google Play™) (login required) Tap AccountTap Charging ServiceTap InvoicesClick the icon next to the invoice amount to view the PDF file of your monthly invoice

You can also access your invoices via Messages in the My Porsche app:

Open the My Porsche app (login required) Tap AccountTap Messages: the invoice is accessible in the message as an attached PDF file

Additional Information

After your inclusive period has ended, you can choose between the Porsche Charging Service and Porsche Charging Service Premium, depending on your preference.

More information, specific to your car, can be found in the My Porsche app under Account > Charging Service.

Your transactions are always debited at the beginning of the following month. At that point, you will also receive your invoice for the Charging Service. You can view your charging processes and any fees incurred in your Charging history in the My Porsche app. Occasionally, charging processes may be transmitted late by the charging station operator. The invoice will then be issued with the next regular monthly invoice.

If you can’t locate your invoice, please contact our Customer Service team (details below).

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