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What is Porsche Privacy Mode and what’s it used for?

When activated, Privacy Mode disables all data transmissions to and from your vehicle except those that are legally required or necessary for operation, such as eCall (emergency call). With Privacy Mode active, you cannot use any Connect services, including accessing your vehicle via the My Porsche app. 

This article applies to: 

911 model years 2025 - present 

Taycan model years 2025 - present

Panamera model years 2025 - present

Macan Electric model years 2024 - present

Cayenne Electric model years 2026 -present

Cayenne model years 2025 - present

What is the model year of my Porsche?

How does Privacy Mode work in my car?

To use Connect Services and access vehicle controls via the My Porsche app, you must deactivate Privacy Mode in your car’s Porsche Communication Management (PCM) system.  

 

Deactivating Privacy Mode activates a cellular data connection, enabling all Porsche Connect services, including live traffic information, audio and video streaming, remote access (locking and unlocking) and software updates. 

 

With Privacy Mode activated, no connection is established between the My Porsche app and the car, but security features for theft protection or accident notification remain active. 

How can I activate or deactivate Privacy Mode?

Here’s how you can activate or deactivate privacy mode in your car’s PCM settings. Please note, there may be slight differences in how the steps below are named depending on the software version in your car.

No Connect available for 718 in Puerto Rico.

Model year 2025 - present

Tap Settings Tap Privacy and Porsche Connect Tap Privacy Mode Select active or inactive 

Model year 2025 - present

Tap Settings Tap Privacy and Porsche Connect Tap Privacy Mode Select active or inactive 
A "protective shield" symbol will appear on the PCM screen. Clicking this symbol takes you to the settings to deactivate Privacy Mode. 

Model years 2025 - present

Tap Settings Tap Privacy and Porsche Connect settings Tap Privacy Mode Select active or inactive

Model years 2024 - present & Model years 2026 - present 

Go to the PCM Tap Settings Tap Data Privacy Toggle Connect services on or off

From model year 2026

Here’s how to activate and deactivate Connect services (formerly known as privacy mode) in your car’s PCM:

Tap Settings.Tap Data Privacy.Tap Privacy Settings.Activate Connect Services by tapping the toggle.

Model years 2024-2025

Here’s how to activate and deactivate Connect services (formerly known as privacy mode) in your car’s PCM:

Tap Settings.Tap Data Privacy.For Connect services select on or off using the toggle switch.

Tip: When privacy mode is activated, a ‘protective shield’ symbol will appear in the top right-hand corner of the PCM screen. Clicking on this symbol will take you to the settings where you can turn on the Connect services, i.e., deactivate privacy mode.

Model years 2025 - present

Go to the PCM in your car Tap Settings Tap Privacy and Porsche Connect Tap Privacy Mode Select active or inactive 

•   A "protective shield" symbol will appear on the PCM screen. Clicking this  symbol takes you to the settings to deactivate Privacy Mode

From model year 2026

Here’s how to activate and deactivate Connect services (formerly known as privacy mode) in your car’s PCM:

Tap Settings.Tap Privacy. Tap Privacy Settings.For Connect services select on or off using the toggle switch.

Need further help?

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