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Product Information

Table of Contents

  1. Where can I find the size chart?
  2. Who can I contact if I have any questions about products?
  3. Who can I contact if I have any questions about the availability of products?
  4. How are prices shown in the online shop?
  5. Where can I find information about vehicle compatibility?
  6. When will my product be available again?
  7. How does the back-in-stock email notification work?
  8. What should I do if I have a complaint about a product?

Where can I find the size chart?

You can find our size guide here. This file will help you find the right size for your order. It clearly summarises all the key measurements and size details, making it easy for you to compare your options.

Who can I contact if I have any questions about products?

All products which require explanation are provided with relevant descriptions in our online shop. If you would like more information about a product, please ring us for individual help or send an email: Porsche Shop Support.

Who can I contact if I have any questions about the availability of products?

We make every effort to make sure that articles are always available in our online shop. If an article is temporarily unavailable, a message will appear to this effect in the online shop and orders will be blocked. This message will be removed as soon as the article is available again. Additionally, you can sign up to receive an email notification when the product is available again by clicking "Notify me" on the product page and entering your email address.If a product is permanently sold out and will not be restocked, the ‘Notify me’ function will be deactivated.If you would like more detailed information about availability, please ring us or send an email. We will be glad to give you any personal assistance you need: Porsche Shop Support.

How are prices shown in the online shop?

All prices are quoted in the relevant local currency and include statutory value-added tax as well as any applicable ex-warehouse plus shipping costs, depending on the country of delivery. The prices at the time of ordering apply. Potential errors are reserved.

Where can I find information about vehicle compatibility?

In the “Vehicle Accessories” section, you can use our filter function to display only products that fit your vehicle. For some products, you can also select your model and version before adding them to the shopping cart. This is how we ensure that you get exactly the right article for your vehicle.

When will my product be available again?

We do everything we can to make products available again quickly, but it may happen that your desired product is no longer available. You can sign up to receive an email notification if the product becomes available again. Simply click "Notify me" on the product page and enter your email address.

How does the back-in-stock email notification work?

Our back-in-stock email notifies you as soon as a previously out-of-stock product becomes available again. To activate the notification option, simply click "Notify me" on the product page and enter your email address. This helps you to easily keep track of your desired product's availability.

What should I do if I have a complaint about a product?

If you have a complaint about a product, please contact our Porsche Shop Support. Please describe your issue in as much detail as possible. To help us process your enquiry more quickly and effectively, please also provide clear photos of the issue. Once we have reviewed your enquiry, we will inform you of the next steps as soon as possible.

Do you have any questions about our products or your order?

Your Porsche Online Shop Support team will be happy to help.

Woman in an orange sweater leaning against a blue Porsche while using a smartphone, with a lake and mountains in the background.

Please use our contact form for your enquiry or call us at +49 711 911 75550.

Charges depend on your telephone provider.

We are available by phone Monday to Friday from 9:00 am to 5:00 pm (closed on public holidays).

Some of the described products, features, and processes may vary depending on the country, model, and model year.