Below are the steps to reset the PCM to its factory settings. After confirming the reset, please wait for the PCM to restart and for the welcome screen to appear. Depending on your car’s model year, the names of the menu options below may vary slightly. To find out your model year, see the article What is the model year of my Porsche?.
How to factory reset your Porsche Communication Management
You can factory reset your Porsche Communication Management (PCM) infotainment system to restore it to its original settings. A factory reset deletes all saved settings and personal data.
718
From model year 2017
On the home screen of your car’s PCM:
¹ On some models, an additional selection lets you choose between 'Factory settings' and 'Vehicle handover'. 'Factory settings' reset all settings without deleting personal data (for example, contacts or saved locations), while 'Vehicle handover' resets all settings and deletes all personal data.
Model years 2013-2016
If your PCM has a built-in navigation module with a dedicated NAVI button, restore the car to factory settings as follows:
If your PCM has no built-in navigation module, meaning there is no dedicated NAVI button, restore the car to factory settings as follows:
911
From model year 2022
On the home screen of your car’s PCM:
Model years 2017-2021
On the home screen of your car’s PCM:
¹ On some models, an additional selection lets you choose between 'Factory settings' and 'Vehicle handover'. 'Factory settings' reset all settings without deleting personal data (for example, contacts or saved locations), while 'Vehicle handover' resets all settings and deletes all personal data.
Model years 2013-2016
If your PCM has a built-in navigation module with a dedicated NAVI button, restore the car to factory settings as follows:
If your PCM has no built-in navigation module, meaning there is no dedicated NAVI button, restore the car to factory settings as follows:
Taycan
From model year 2020
On the home screen of your car’s PCM:
Panamera
From model year 2022
On the home screen of your car‘s PCM:
Model years 2017-2021
On the home screen of your car‘s PCM:
Model years 2012-2016
If your PCM has a built-in navigation module with a dedicated NAVI button, restore the car to factory settings as follows:
If your PCM has no built-in navigation module, meaning there is no dedicated NAVI button, restore the car to factory settings as follows:
Macan
From model year 2017-2026
On the home screen of your car’s PCM:
¹ On some models, an additional selection lets you choose between 'Factory settings' and 'Vehicle handover'. 'Factory settings' reset all settings without deleting personal data (for example, contacts or saved locations), while 'Vehicle handover' resets all settings and deletes all personal data.
Model years 2015-2016
Here’s how to restore your car to factory settings:
Macan Electric
From model year 2024
On the home screen of your car’s PCM:
Cayenne
From model year 2022
On the home screen of your car’s PCM:
Model years 2017-2021
On the home screen of your car’s PCM:
¹ On some models, an additional selection lets you choose between 'Factory settings' and 'Vehicle handover'. 'Factory settings' reset all settings without deleting personal data (for example, contacts or saved locations), while 'Vehicle handover' resets all settings and deletes all personal data.
Model years 2013-2016
If your PCM has a built-in navigation module with a dedicated NAVI button, restore the car to factory settings as follows:
If your PCM has no built-in navigation module, meaning there is no dedicated NAVI button, restore the car to factory settings as follows:
Cayenne Electric
From model year 2026
On the home screen of your car’s PCM:
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Some of the described products, features, and processes may vary depending on the country, model, and model year.