My Porsche web
My Porsche app
Click here if you want to change your Porsche ID.
How can I change my personal data in My Porsche?
You can update your personal data, such as your email address and phone number, in your Porsche ID profile on the My Porsche web portal or in the My Porsche app.
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My Porsche web My Porsche app Frequently asked questions
Frequently asked questions
Please contact Porsche Customer Service (details below) who can help you change your mobile phone number so that you can complete your registration in My Porsche.
By default, all messages are sent to the email address you initially registered with. This, automatically, is also your Porsche ID. You can add an additional email address if you prefer to use a different one for communication.
To do this, log into My Porsche > click on the person icon in the top right corner and go to Profile settings > in your Personal details section you can add an additional email address. Please select this as your preferred email address.
Within the My Porsche app, navigate to Account > My Profile > Manage Profile > Edit profile to add an additional email address.
Click here if you want to change your Porsche ID.
If you have one or more cars in your Porsche ID profile with active Porsche Connect services, you won't be able to change your name yourself. Please contact Porsche Customer Service (details below) for support.
If you have forgotten your password, you can reset it yourself or opt for a passwordless login. Here are detailed instructions on how to do this.
Please contact Porsche Customer Service (details below) who can help you regain access to your Porsche ID account.