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The Porsche Wallbox allows you to conveniently charge your plug-in hybrid or battery-electric vehicle at home at up to 22 kW (AC). With its built-in connectivity, the wallbox can be seamlessly integrated with the My Porsche app, allowing you to manage user access as well as view your charging history at a glance.
The Porsche Wallbox combines elegant design with state-of-the-art technology. You can purchase the Porsche Wallbox online at the Porsche Shop and have it delivered to your home or buy it from a Porsche Centre. For more information about the features and pricing of the Porsche Wallbox, please visit the Porsche Shop.
The Wallbox is fully integrated in the My Porsche app. Once linked to a Porsche ID, the Porsche Wallbox allows you to conveniently manage the charging of your car at home. Key features include:
You can find detailed step-by-step instructions about how to set-up and use the Porsche Wallbox in the Porsche Wallbox Manual available in the My Porsche app or on our Owner's Manuals website (select a BEV or PHEV and scroll down to ‘Charging equipment’).
For the best experience with the Porsche Charging Ecosystem, the Porsche Wallbox should be online (via mobile data, wi-fi or ethernet) so you can monitor and manage the device inside the My Porsche app. Features of the app include the ability to manage access control (RFID as well as Plug and Charge), change maximum power and much more. The online functionality of the Wallbox also allows for Over The Air (OTA) updates, as well as remote diagnosis for customer service in case of support requests. If the Wallbox is offline, the Porsche Wallbox web app may be used. The access data can be found in the onboarding letter that’s included when you purchase a Porsche Wallbox.
The Porsche Wallbox is designed to deliver its full performance with a three-phase installation and must be hardwired (i.e., a permanent installation) by a qualified electrician. This product is not certified to be used with a regular household socket outlet.
The Porsche Wallbox is compatible with Porsche cars. And, because it fulfills DIN EN IEC 61851-, it’s also broadly compatible with other makes of car.
Yes, a connection to the Home Energy Manager is possible with the Porsche Wallbox and the Mobile Charger Connect.
The charging equipment offered by Porsche is based on open standards. However, compatibility with third-party energy management systems may not be possible due to the variety of products available on the market. We recommend the Porsche Wallbox is used in combination with Porsche cars.
No, the Porsche Wallbox only offers unidirectional charging of electric cars.
It’s a good idea to research if there any local or national financial incentives available to you for installing a Porsche Wallbox. Many regions provide subsidies or rebates for establishing electric car charging infrastructure. Check with local authorities or energy providers to discover if any such opportunities are available to you.
Device-specific data can only be found on the access data letter. If this is lost, your access data can be requested from Porsche Customer Service (details below).
If you bought your Porsche Wallbox through a Porsche Centre, please contact your Porsche Centre. If you have purchased the Wallbox online from the Porsche Shop, please contact our Customer Service (details below). For information on returns, please check the regulations there.
The easiest way to add an RFID medium to the RFID whitelist of the Porsche Wallbox is to go to Charging Equipment under the Account tab in the My Porsche app, then access the Equipment Settings. If the Access Mode is set to restricted, you can add a RFID tag by tapping on RFID cards and add new card. After holding the RFID tag against the smartphone (ensure the smartphone is NFC capable), the tag will be added to the RFID whitelist.
If the smartphone is not NFC capable, you can also hold the unknown RFID tag on the access-restricted Porsche Wallbox RFID reader. You will then receive a pop-up in the My Porsche app to decide whether the RFID tag should be added to the device’s RFID whitelist.
If you encounter an error when adding a new RFID card to your My Porsche app on your phone, you should first try and repeat the process. Ensure your device has NFC functionality by tapping Open settings under the error message to check the phone settings. If your device lacks NFC functionality, use the Porsche Wallbox to whitelist the RFID card instead. If the issue persists, please contact our Customer Service (details below).
If the plugged-in cable doesn’t lock or unlock itself via the My Porsche app, ensure that the Porsche Wallbox is online and then repeat the process. If the issue still occurs, please contact our Customer Service (details below).
If your Porsche Wallbox isn’t working as expected, please try the following:
If the issue persists, please contact our Customer Service (details below).
The following videos provide guidance on the wall mounting and connection to the power supply of the Porsche Wallbox. Further details can be found in the Installation Manual on our Owner’s Manuals website under ‘Charging equipment’. Note: Installation of the Porsche Wallbox should be done by a qualified electrician.
Wall mounting
Connection to power supply
