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Everything you need to know about Online Software Updates for your Porsche

With Online Software Updates for your Porsche, you can stay up to date to ensure you continue to enjoy the perfect driving experience. Below you will find all the essential information on how to carry out Online Software Updates for your Porsche.

Table of Contents

  1. Why should I use Online Software Updates? 
  2. What are Online Software Updates?  
  3. FAQ and additional information
  4. Applicable models 

Why should I use Online Software Updates? 

You can easily perform Online Software Updates yourself. It is secure, convenient and user-friendly, functioning as an automatic download – just like on your smartphone. This intelligent service complements traditional maintenance, saves you valuable time and ensures an excellent driving experience. Online updates to the software in your Porsche mean your car is kept up to date and can be enhanced with new features as well as safety and quality-related requirements. 

 

What are Online Software Updates?  

Over-The-Air (OTA) updates update your Porsche effortlessly, securely and quickly via the integrated data connection. This means you can easily perform the update yourself and benefit from the latest software along with the associated improvements and optimisations. OTA updates save you valuable time, as you can carry out the updates conveniently from anywhere without needing to schedule an appointment at a Porsche Center. 

If you need assistance with the update we are, of course, here to help: your Porsche Center is always happy to support you. 

 

FAQ and additional information

To perform an Online Software Update in your Porsche, the following conditions must be met: 

Your Porsche is within the reception area of our mobile service provider during the update. You have a My Porsche account and your personal Porsche ID is linked to your car. Porsche Connect is activated. The online software update service is enabled in My Porsche. Deactivate Privacy mode / activate Connect services in your car’s Porsche Communication Management System (PCM). 

You will be notified in the PCM of your car as soon as an update is available. 

Once a new update is available, you’ll automatically be notified in the PCM and can easily perform the update yourself: 

Ensure that the following prerequisites are met*: 

Your car is parked in a safe position. The gear selector is in the ‘P’ position and the electric parking brake is engaged. The windows and doors are closed. The charging plug is not connected. Your car is sufficiently charged. 
Turn off your car. Before opening the door, the farewell screen will appear with a notification about the available Online Software Update. Please read the information carefully. You can initiate the installation by pressing the Install now button. The prerequisites will be checked for a few minutes. If they are met, you will be prompted to exit your car, close the windows and then lock it. The update will be installed automatically. After a successful update, you can use your car again. The system will automatically notify you once the installation update is complete. 

*Prerequisites may vary depending on the vehicle type.

The installation timing will be automatically postponed if confirmation for installation is not received or if Remind me later is selected. 

The Online Software Update has no impact on your personal data volume.

You can activate Porsche Connect through the Connect Store.

You are considered the main user if you have a My Porsche account and your personal Porsche ID is linked to your car. Your Porsche ID is a verified personal email address that serves as your username for My Porsche and the Porsche Online Shop. If you’re not yet registered, you can quickly and easily complete the registration on this page.

The safety of your Porsche is always guaranteed. If the installation of an update unexpectedly fails, your local Porsche Center is available to assist you. In the rare cases where a failed update affects a safety-related function, the internal protection functions will prevent your car from starting. Please contact your Porsche Center or the Porsche Assistance Hotline for further support.

Applicable models 

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