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How do I grant remote access authorisation in my Porsche?

In order to control the remote services in your car using the My Porsche app – like locking and unlocking your car or viewing trip data – you will need to grant remote access authorisation in the Porsche Communication Management (PCM) infotainment system.  

Note: Availability is dependent on country.

Once Porsche remote access authorisation has been granted, data transmission – according to your privacy settings – will begin. This will allow you, as the main user, as well as all secondary users, to make the most of remote services via the My Porsche app. 

If you want to temporarily prevent Connect services from being accessed via the app, you can use privacy mode respectively turn off Connect Services.  

When you remove your car from the My Porsche app, all connections to the car, like remote access, are automatically removed. 

Our data protection notices can be found in the Porsche Connect Store. Scroll down to the very bottom of the page to find all relevant links related to data privacy information.

Granting remote access authorisation

You can find the information relevant to your car below. Please note that, depending on your car's model and model year, there may be slight differences in how the buttons in the steps below are described. To identify your model year, see the article What is the model year of my Porsche?

911

From model year 2022 

Porsche remote access authorisation is granted automatically as soon as the main user logs into the car. You can find more details on how to log in at How can I link my Porsche ID with my car?

You can make adjustments to data transmission/data protection settings in your car’s PCM: Home > Settings > Privacy and Porsche Connect   

Model years 2020-2021 

To activate remote access authorisation in your PCM:  

Set > Porsche ConnectSelect Remote Access Authorisation > Grant Remote Access AuthorisationConfirm message window with GrantEnter the Pairing Code of the main user. 

Taycan

From model year 2020 

Porsche remote access authorisation is granted automatically as soon as the main user logs into the car. You can find more details on how to log in at How can I link my Porsche ID with my car?

You can make adjustments to data transmission/data protection settings in your car’s PCM: Home > Settings > Privacy and Porsche Connect

Panamera

From model year 2022 

Porsche remote access authorisation is granted automatically as soon as the main user logs into the car. You can find more details on how to log in at How can I link my Porsche ID with my car?.

You can make adjustments to data transmission/data protection settings in your car’s PCM: Home > Settings > Privacy and Porsche Connect  

Model Years 2020-2021

To activate remote access authorisation in your PCM:  

Set > Porsche ConnectSelect Remote Access Authorisation > Grant Remote Access Authorisation. Confirm message window with GrantEnter the Pairing Code of the main user.

Macan Electric

From model year 2024 

Porsche remote access authorisation is granted automatically as soon as the main user logs into the car. You can find more details on how to log in at How can I link my Porsche ID with my car?.

If you want to enable or disable individual Connect services, go to: Settings > Privacy Settings > Services (tab at the top)

Cayenne

From model year 2022  

Remote access authorisation is granted automatically as soon as the main user logs into the car. You can find more details on how to log in at How can I link my Porsche ID with my car?.

You can make adjustments to data transmission/data protection settings in your car’s PCM: Home > Settings > Privacy and Porsche Connect  

Model years 2018-2021  

To activate remote access authorisation in your PCM:  

Set > Porsche ConnectSelect Remote Access Authorisation > Grant Remote Access AuthorisationConfirm message window with GrantEnter the Pairing Code of the main user. 

Cayenne Electric

From model year 2026

Remote access authorisation is granted automatically as soon as the main user logs into the car. You can find more details on how to log in at How can I link my Porsche ID with my car?

If you want to enable or disable individual Connect services, go to: Home > Settings > Privacy > Privacy settings

Note

If you’re logged into your car and the My Porsche app still shows that there’s no remote access authorisation, check the following:

Your security code may have been reset. Log in to your Porsche Communication Management (PCM) infotainment system again and enter your new security code. If this doesn’t solve the issue, reset your PCM. If none of these steps helps, please contact our Customer Service (contact details below).

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