How do I enable Plug & Charge in my Porsche Taycan?

If you don’t want to use Plug & Charge, there are two valid options open to you:

Generally, all user associated data – including the contract certificate – is deleted when there is a factory reset of the car. This can be used if the car is offered for sale, for instance. In such circumstances, it’s also important to cancel the Charging Service, otherwise a new certificate will be installed when driving to a compatible charging station.

If you only want to uninstall the contract certificate, you can do so by using the My Porsche app. Here’s how:

A) Plug & Charge is not supported by a particular charging station 

Not all charging stations are compatible with Plug & Charge. You'll be able to tell whether a particular charging station supports Plug & Charge in the My Porsche app. Here’s how to find out:

You can also set a filter on the map view in the My Porsche app to only see chargers that offer Plug & Charge. This list is curated by the Porsche Charging Service.

If Plug & Charge is activated in the Porsche Communication Management (PCM), your Porsche Charging Service contract certificate is installed and Plug & Charge is supported by the charging station, and yet an error occurs while trying to start charging, the charging station automatically turns on the compatibility mode.

Compatibility mode allows you to charge at charging stations that are not fully compatible with Plug & Charge. It turns off automatically when you restart the vehicle or change gears.

You can also start the compatibility mode manually. Before doing so, make sure that charging cable isn’t plugged in.

Alternatively, you can turn on compatibility mode by pressing and holding the release button at the vehicle charge port for 3 seconds.

Please note: While compatibility mode is active, the Plug & Charge function is not available. For your next charging attempt, you’ll need to use an alternative authentication method.

B) An outdated contract certificate is installed in the vehicle 

If Plug & Charge is activated in the Porsche Communication Management (PCM), you have an active Plug & Charge contract and Plug & Charge is supported by the charging station, but you’re are still experiencing issues while trying to start charging, there’s a high likelihood that it could be due to an outdated contract certificate in your car.  

In order to examine this potential reason, you will need to delete the existing contract certificate in the car. This can be done using one the following two methods: 

For more support, please contact our Porsche Customer Service (details below).

Plug & Charge and AutoCharge work in a very similar way: once you plug in the charging cable, the car authenticates automatically and the charging session starts without any additional steps. However, the two systems rely on different underlying technologies, and not every charging operator supports both.

Please note:

Alternatively, if you're not using Plug & Charge to charge at a public charging station, there are different unlocking and authentication methods available.

Selected charging stations can be unlocked using Plug & Charge by simply inserting the charging plug into your car. In the event of any futher compatibility issues with a specific charging station, or if you don’t wish to use Plug & Charge in principle, the feature can be deactivated in your car's Porsche Communication Management (PCM) in order to start the charging process manually: