You are currently viewing content for the location:

Australia / English

Close country selector banner

How to factory reset your Porsche Communication Management

Your Porsche Communication Management (PCM) infotainment system can be factory reset back to its original settings. Please note: factory resetting the PCM deletes all previous settings.

Below are the steps to reset the PCM to its factory settings. After confirming the reset, please wait for the PCM to restart and for the welcome screen to appear. Depending on your car’s model year, the names of the menu options below may vary slightly.

To find out your model year, see the article What is the model year of my Porsche?.

718

718 

From model year 2017 

On the home screen of your car’s PCM: 

Tap SET. Tap System or System settings (depending on the version). Tap Factory settings¹. Confirm. 

¹ On some models, an additional selection lets you choose between ‘Factory settings’ and ‘Vehicle handover’. ‘Factory settings’ reset all settings without deleting personal data (for example, contacts or saved locations), while ‘Vehicle handover’ resets all settings and deletes all personal data. 

Model years 2013-2016 

If your PCM has a built-in navigation module with a dedicated NAVI button, restore the car to factory settings as follows: 

Press the CAR button. Press the OPTION button or, alternatively, tap OPTION on your car’s PCM. Tap SET PCM system. Tap Reset PCM. Tap Factory settings to reset all settings without deleting personal data (e.g., phonebook, locations), or Vehicle handover to reset all settings and delete personal data. Confirm. 

911

From model year 2022 

On the home screen of your car’s PCM: 

Tap Settings. Tap System. Tap Reset system to factory settings. 

Model years 2017-2021 

On the home screen of your car’s PCM: 

Tap SET. Tap System or System settings (depending on the version). Tap Factory settings¹. Confirm. 

¹ On some models, an additional selection lets you choose between ‘Factory settings’ and ‘Vehicle handover’. ‘Factory settings’ reset all settings without deleting personal data (for example, contacts or saved locations), while ‘Vehicle handover’ resets all settings and deletes all personal data. 

Model years 2013-2016 

If your PCM has a built-in navigation module with a dedicated NAVI button, restore the car to factory settings as follows: 

Press the CAR button. Press the OPTION button or tap OPTION on your car’s PCM. Tap SET PCM system. Tap Reset PCM. Tap Factory settings to reset all settings without deleting personal data (e.g., phonebook, locations), or Vehicle handover to reset all settings and delete personal data. Confirm. 

Taycan

Taycan  

From model year 2020 

On the home screen of your car’s PCM: 

Tap Settings. Tap System. Tap Reset system to factory settings. 

Panamera

Panamera  

From model year 2022 

On the home screen of your car‘s PCM: 

Tap Settings. Tap System. Tap Reset system to factory settings. Confirm. 

Model years 2017-2021 

On the home screen of your car‘s PCM: 

Tap SET. Tap System or System settings (depending on the version). Tap Factory settings. Confirm. 

Model years 2012-2016 

If your PCM has a built-in navigation module with a dedicated NAVI button, restore the car to factory settings as follows: 

Press the CAR button. Press the OPTION button or tap OPTION on your car’s PCM. Tap SET PCM system. Tap Reset PCM. Tap Factory settings to reset all settings without deleting personal data (e.g., phonebook, locations), or Vehicle handover to reset all settings and delete personal data. Confirm. 

Macan

From model year 2017-2024

On the home screen of your car’s PCM: 

Tap SET. Tap System or System settings (depending on the version). Tap Factory settings¹. Confirm. 

¹ On some models, an additional selection lets you choose between ‘Factory settings’ and ‘Vehicle handover’. ‘Factory settings’ reset all settings without deleting personal data (for example, contacts or saved locations), while ‘Vehicle handover’ resets all settings and deletes all personal data. 

Model years 2015-2016 

Here’s how to restore your car to factory settings: 

Press the CAR button. Press the OPTION button or tap OPTION on your car’s PCM. Tap SET PCM system. Tap Reset PCM. Tap Factory settings to reset all settings without deleting personal data (e.g., phonebook, locations), or Vehicle handover to reset all settings and delete personal data. Confirm.

From model year 2024

On the home screen of your car’s PCM:

Tap Settings. Tap System. Tap Reset system to factory settings. Confirm.

Cayenne

From model year 2022 

On the home screen of your car’s PCM: 

Tap Settings. Tap System. Tap Reset system to factory settings. Confirm. 

Model years 2017-2021 

On the home screen of your car’s PCM: 

Tap SET. Tap System or System settings (depending on the version). Tap Factory settings¹. Confirm. 

¹ On some models, an additional selection lets you choose between ‘Factory settings’ and ‘Vehicle handover’. ‘Factory settings’ reset all settings without deleting personal data (for example, contacts or saved locations), while ‘Vehicle handover’ resets all settings and deletes all personal data. 

Model years 2013-2016 

If your PCM has a built-in navigation module with a dedicated NAVI button, restore the car to factory settings as follows: 

Press the CAR button. Press the OPTION button or tap OPTION on your car’s PCM. Tap SET PCM system. Tap Reset PCM. Tap Factory settings to reset all settings without deleting personal data (e.g., phonebook, locations), or Vehicle handover to reset all settings and delete personal data. Confirm. 

From model year 2026

On the home screen of your car’s PCM:

Tap Settings. Tap System. Tap Reset system to factory settings. Confirm.

You need further help?

If you require further guidance, we can assist you in finding the right solution.